Japan Desk — Trading Coordination Center of ASIACOM Group

Based in Tokyo, the Japan Desk serves as the trading coordination center and AI back office of ASIACOM Group, working closely with our Hong Kong, Taiwan, and Philippine Desks.

While each Desk handles local execution and client communication, the Japan Desk focuses on structuring, risk awareness, and shared tools under the stability of Japanese law and governance.

For a more detailed explanation of group structure and AI operations, please also see the Tokyo HQ overview page.

AI Assistant Ive

Talk with Our AI Assistant “Ive”

The Japan Desk operates two AI-based tools under a unified Tokyo HQ system: the red AI Full-Text Search panel and the blue Ive assistant panel. Together, they provide a lightweight but practical AI layer for all ASIACOM Desks.

1. AI Full-Text Search (Red Panel)
Searches ASIACOM’s JP / HK / TW / PH websites at the documentation level. It is useful when you need to locate official pages, policies, governance information, and other reference materials quickly.

2. Corporate AI Assistant “Ive” (Blue Panel)
Answers corporate-level questions about the group structure, Desk functions, basic trading framework, governance and compliance concepts, as well as Desk operating days and holiday schedules.

Learn more: For a detailed explanation of Ive and our in-house AI systems, please visit the AI Assistants page.

Searches across main Tokyo HQ / Japan Desk pages (company profile, trading, governance, risk, compliance, AI policy, etc.).

Enter a keyword and press “Search with AI”.
Ive avatar
Ive assistant

This interface allows you to ask our corporate AI assistant Ive questions about the ASIACOM Group. Ive is connected to Tokyo HQ’s internal AI index and can provide information on all four Desks (JP / HK / TW / PH), including company profile, group structure, governance and compliance framework, and Desk operating / holiday schedules.

All replies are based on our official websites and a curated, compliance-approved internal knowledge base. Unlike a generic FAQ chatbot, Ive runs on ASIACOM’s in-house AI platform, so you can expect more accurate, up-to-date, and consistent corporate-level answers that match our actual operations.

For topics that require case-specific judgment or formal review, Ive will indicate the limitations of AI and guide you to contact the appropriate Desk or Tokyo HQ staff.

Ive answer
Type a message and press “Ask Ive”.
Notice: Our AI assistant (EN / Traditional Chinese) is available 24/7 for basic replies. Human support at the Japan Desk operates on weekdays (Mon–Fri, 10:00–17:00 JST) and coordinates with Hong Kong, Taiwan, and Philippine Desks.

QR Codes for Tokyo HQ Overview

Our staff may present these QR codes at banks, authorities, and business meetings. Scanning them on a smartphone will open the Tokyo HQ overview page (English or Traditional Chinese), so that you can quickly confirm how the Japan Desk and each regional Desk are organised.

Tokyo HQ Overview (EN)

QR code linking to the English Tokyo HQ page (tokyohq.html).

QR code for Tokyo HQ overview page (English)

Tokyo HQ Overview (繁體中文)

QR code linking to the Traditional Chinese Tokyo HQ page (tokyohq-zh.html).

QR code for Tokyo HQ overview page (Traditional Chinese)

Why Use Japan as the Coordination Center?

Our Desks & Regional Network

Hong Kong Company

Our primary trading hub, operating under group-wide structures and documentation guidelines led by the Japan Desk.

Visit Hong Kong Company →

Taiwan Desk

Regional Desk for Taiwan-related business, aligned with Japan Desk standards on contracts, risk awareness, and AI-enabled back-office tools.

Visit Taiwan Desk →

Philippine Desk

Regional Desk for the Philippines, combining local insights with trade structures and support designed by the Japan Desk.

Visit Philippine Desk →

News & Updates

Notice

Year-End & New Year Desk Closures Updated

The year-end and New Year closing schedules for JP Desk, HK Desk, TW Desk, and PH Desk (December 2025 – January 2026) have been updated. For detailed dates, please ask our corporate AI assistant “Ive” — for example: “When is the Desk closed this month?”

Update

In-House AI Assistant “Ive” Officially Launched

Our in-house AI system “Ive” is now officially active. Ive provides more accurate and consistent corporate-level responses than the previous FAQ-based chatbot, using only official ASIACOM websites and approved internal knowledge. It supports inquiries regarding Group structure, Desk roles, governance, and general operations.

Press

Ive Test Operation: All Four Desks Now Linked to Tokyo HQ AI

Our in-house AI assistant “Ive” has entered its testing phase. All four Desks — Hong Kong, Taiwan, the Philippines, and Tokyo HQ (Japan Desk) — are now connected through a unified AI framework. With this integrated system, ASIACOM Group can provide consistent and aligned corporate explanations across all regions.

Japan Public Holidays

FX Rates (Live)

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Source: external public APIs